Introduction

Welcome to Miroxasmart (“Company”, “we”, “our”, “us”).

Miroxasmart is an online marketplace offering tools, appliances, and related equipment through our eCommerce platform. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website, create an account, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us, as well as certain information automatically collected when you use our website.

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account login credentials
  • Order history
  • Payment-related information (processed via secure third-party providers)

Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Cookies and tracking data

How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing your account
  • Providing customer support
  • Sending order confirmations and delivery updates
  • Improving website functionality and user experience
  • Preventing fraud and unauthorized transactions
  • Conducting internal analytics and performance tracking
  • Sending promotional communications (only if you opt in)

We do not sell your personal information to third parties.

Legal Basis for Processing (Where Applicable)

Depending on your location, we process your information based on:

  • Your consent
  • Performance of a contract (order processing)
  • Legal obligations
  • Legitimate business interests

Payment Processing

All payments made on Miroxasmart are processed through secure third-party payment gateways. We do not store full credit/debit card numbers or sensitive financial data on our servers.

Payment providers handle your payment information in accordance with their own privacy and security policies.

Cookies and Tracking Technologies

Miroxasmart uses cookies and similar technologies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Analyze traffic and usage behavior
  • Improve site performance
  • Provide personalized content and advertisements

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

Sharing and Disclosure of Information

We may share your information with:

Service Providers

  • Payment processors
  • Delivery and logistics partners
  • IT and hosting providers
  • Customer support platforms

Legal Requirements

  • We may disclose information if required to:

    • Comply with legal obligations
    • Respond to lawful requests
    • Protect our rights and property
    • Prevent fraud or security threats

    We do not rent, sell, or trade personal data for marketing purposes.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes
  • Enforce agreements

When no longer required, data is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Secure server infrastructure
  • Encrypted data transmission (SSL)
  • Restricted access controls
  • Monitoring for unauthorized activity

However, no electronic transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request restriction of processing

To exercise your rights, please contact us at: [email protected]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Miroxasmart does not knowingly collect personal information from individuals under the age of 13 (or applicable legal age in your jurisdiction). If we become aware that such information has been collected, we will take appropriate steps to delete it.

International Data Transfers

If you access our website from outside our country of operation, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates.

Any changes will be posted on this page with a revised “Last Updated” date.

Contact Information (underprocess)

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Miroxasmart

  • [email protected]
  • +923040978972
  • Imran Plaza, F-10 Markaz, F-10, F 10/3 F-10, Islamabad, 44000